Went to Ryan's at Ward Center last night. Apparently they are not affected by the current economy, because they sure acted like they didn't need my business.
In contrast, I was at Kona Brewing today, and they were just the opposite. Attentive service, friendly staff, a very pleasant visit. And, of course, the beer was good.
Which one do you think I'll avoid, and which one do you think I'll return to?
There's a lesson here for your business.
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